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How 6yyyy Handles Your Personal Data

At 6yyyy, we collect only the data we need to operate your account, process payments through UPI, Paytm and PhonePe, and keep your information secure.

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6yyyy How 6yyyy Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have questions about how your data is handled, want to request a copy of what we hold, or need to raise a concern, our privacy team is reachable through the…

Email the Privacy Team Send your data request or privacy concern to our dedicated address. Include your registered account email so we can verify your identity before processing any request. We respond within five business days.
Live Chat Support Our live chat is available around the clock. For privacy queries, select the Account and Data category when you open a chat so the request reaches the right team without delay.
In-Account Help Centre Log in, head to Settings, then Help Centre, and select Privacy and Data. You can submit a formal data access or deletion request directly from your account dashboard without needing to contact us separately.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Security and Your Rights at 6yyyy

We apply layered technical and organisational controls to keep your account data and payment records secure.

Encryption in Transit and at Rest

All data exchanged between your device and our servers travels over TLS-encrypted connections. Stored records, including UPI reference IDs and account credentials, are encrypted at rest using AES-256 so they cannot be read if storage is ever accessed without authorisation.

Cookie Policy and Your Choices

We use functional cookies to keep your session active, analytics cookies to understand how the lobby is used, and preference cookies to remember your language and payment settings. You can manage or withdraw cookie consent at any time from the cookie settings panel in your account.

Account Security Practices

Two-factor authentication is available for all accounts and we strongly encourage you to enable it. Login attempts from unrecognised devices trigger a verification step via your registered mobile number, adding a layer of protection beyond your password.

Data Retention Periods

We keep your account data for as long as your account is active and for a period afterwards as required by financial regulations. Transactional records tied to UPI, Paytm and PhonePe payments are retained for the minimum period mandated by applicable law, then deleted or anonymised.

Your Right to Access and Erasure

You have the right to request a full copy of the personal data we hold about you, to correct inaccuracies, and to request deletion where no legal obligation requires us to keep it. Submit these requests through the Help Centre or by emailing our privacy team directly.

Third-Party Data Sharing Limits

We share your data only with payment processors such as UPI networks, Paytm and PhonePe to complete transactions, and with identity verification services required by law. We never share your data with marketing networks or data brokers. All third-party processors are bound by contractual data protection obligations.

Privacy Policy Questions Answered

The questions below cover the most common concerns about how 6yyyy collects, stores and shares your data, and how you can exercise your rights under this policy. If your question is not answered here, reach our privacy team via live chat or email.

We collect your name, email address, mobile number and date of birth at registration. Once you make a deposit via UPI, Paytm or PhonePe, we also retain the transaction reference, amount and timestamp for reconciliation and regulatory compliance purposes.

We share data only where necessary: with payment processors handling your UPI, Paytm or PhonePe transactions, and with identity verification services required under applicable law. We do not sell your data to advertisers or data brokers under any circumstances.

Log in to your account, go to Settings, then Help Centre, and select Privacy and Data. You can submit a data access request there. Alternatively, email our privacy team with your registered account address and we will respond within five business days.

Yes. You can request deletion of your personal data through the Help Centre or by emailing our privacy team. We will erase records that we are not legally required to retain. Transactional records tied to payment regulations may need to be kept for the legally mandated period.

Account data is retained while your account is active and for a post-closure period required by financial regulations. Payment records from UPI, Paytm and PhonePe transactions are kept for the minimum period the law requires, after which they are deleted or anonymised.

We use session cookies, analytics cookies and preference cookies. Session cookies are essential for your account to function. Analytics and preference cookies can be switched off at any time from the cookie settings panel inside your account without affecting core account access.

Access and eligibility depend on local law and the platform is available where local law permits. Where data is processed, we apply encryption in transit and at rest and limit access to authorised personnel. Indian regulatory requirements take precedence where they impose stricter standards than our baseline policy.

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